Operating Principles

Operating Principles

Being a fan of simplicity and respecting the contributions that others have made and continue to make to the fields of health, healing, positive change and personal development, I am keen to ensure that the legal requirements and obligations relating to what is available to you through this site are transparent.

Thanks in anticipation of your willingness to embrace and be subject to these policies.

Governance – These Operating Principles shall be governed by and construed under English law and you agree to submit to the non-exclusive jurisdiction of the English courts. These principles, together with terms and conditions that may be product- or service-specific may be changed from time to time and further principles and terms and conditions may apply to any part of the content.

Permission – The facility is owned and operated by Richard D Moat. No material, graphic or image from this website may be appropriated or modified in any manner, or reproduced, republished, uploaded, posted, transmitted or distributed in any way, nor is any party permitted to establish links with or on this website without prior permission from Richard D Moat.

Copyright – The copyright, database right and all rights in the nature of copyright in all elements of the Richard Moat website, including the Health Detective Agency facility (including but not limited to graphic works, other artistic works and literary works, and sound recordings), is owned by or licensed to Richard D Moat.

Responsibility – Because your health is your responsibility and there exists strict guidelines that the various worldwide medical governing bodies stipulate regarding what can and cannot be stated and claimed, you must decide if what you learn and have access to through this site applies to you. My aim is to empower you by providing you with another perspective, one that is allied to and can be integrated with any model of health and healing you may choose to turn to, so that your choices and chances of success are increased. Ultimately, the decision as to which model(s) you turn to is up to you.

Opinion – All of the information and opinions contained in this site are provided as an allied point of view to that/those you may already adopt, follow, be trained in or hold, and are designed to increase your options, broaden your horizons and empower you to make more informed choices.

Status – Although many of the results achieved through embracing the philosophy, art, science, practice and principles of this work have truly been life- and health-changing, this work is not a recognized medical entity. I am not a Medical Doctor (MD) or General Practitioner (GP), and therefore do not enter into specific discussions regarding Western or traditional medicines, drugs, diagnosis, prognosis, treatments or prescriptions; any such discussions regarding your personal circumstances in these areas are only appropriate between you and the prescribing, qualified and relevant professional(s).

Information – This site contains both general and specific information, many of the opinions I hold, and much of my research and the results achieved by clients, peers, students and seminar attendees. The site should not be construed as containing any advice whether medical or otherwise relating to specific conditions or to any individual. You should always consult qualified health professionals (medical or otherwise) for advice on or for the diagnosis of any health problem.

Liability – In the circumstances I, Richard D Moat, make no warranties, express or implied, as to the opinions or information contained in the site and shall not be under any liability for the accuracy of the information contained therein nor for any mistakes or omissions and, to the extent permitted by law, shall be under no liability for any loss or damage (including indirect or consequential loss) sustained by you as a result of reliance on any information or opinions expressed.

Although the testimonials and reports you read here are typical of the experiences of clients, peers, colleagues and students, outcomes do not come with guarantees.

My Privacy & Contact Policy guarantees that your personal details will never be sold to, or shared with, anyone outside of my organisation; as you’d expect, you will be free to de-register at any time from any of the lists or groups you may subscribe to or become part of.

This policy also ensures that you will only receive notification of anything I feel will be of value to you, understanding that you take a keen interest in the subjects of personal wellbeing, health, success, performance, growth and happiness.

My Transparent Pricing & Excellent Value Policy is my commitment to only making available what I believe to be fairly and appropriately priced products and services, designed to enhance your mental, physical, spiritual and emotional wellbeing. Everything recommended or made available by me comes with my personal approval as either the creator (as you might expect!) or as an advocate or user myself.

My ‘No BS, No Pester, No Hard-sell Policy’ means your in-box will not be bombarded with face-less emails attempting to persuade you to part with anything that matters to you, nor will any manipulative selling techniques be employed to try and get you to part with your money. Anything you receive from me will be sent on the premise that you are discerning enough to know and feel if it is right for you.

My Changing Your Mind Policy embraces your statutory right under the Consumer Protection (Distance Selling) Regulations, 2000, to change your mind and be considered for a full or partial refund of any investment you may make in a product or service within seven working days of registering (or renewing) as long as no downloading or recording of information has taken place. Notification of any desire to change your mind must be received in writing.

This protects you by ensuring you can review any purchase and know that you have invested wisely, and protects me from anyone attempting to abuse the copyrighted nature of the content or endeavouring to get their hands on something without honouring what has been invested to make it available.

My First Class Service Policy Barring any unforeseen web-related technical errors, this website should always be available. If I become aware of any reason why the service is rendered unavailable I will act immediately. Thank you, in advance, for your understanding when and if circumstances beyond my personal control render the facility unavailable for any reason. The aim is to have the facility fully operational at all times.

My Two-way Feedback Policy Any feedback, comment or complaint of any nature will be taken seriously, assessed independently, fairly and objectively on its own merits, and handled by me personally.