Operating Policies & Principles

These operating principles and policies respect and align with the legal requirements and moral obligations relating to what is available to you through this site and how you can access its content. In observing those laws and honouring those obligations, I thank you in anticipation of your willingness to embrace and be subject to them.

POLICIES

My Privacy Policy means that should you elect to join any of the sign-up services available via the site, the only personal contact information collected and stored is your first and last names, and your email address. By providing this contact information you are giving me permission to communicate with you via email.

The process of joining is what is referred to as ‘double opt-in’, whereby you are asked – by way of an email generated when you first submit your details – to confirm your desire to have me stay in touch; this way we both know you absolutely want to hear from me.

Together with Amazing Grace Productions Ltd who take care of much of the behind-the-scenes administration of my activity on-line, I am committed to protecting this information and respecting your privacy. This is confirmed in my compliance with the Data Protection Act of 1998 and the General Data Protection Regulation (GDPR) of 2018. This protection extends to my use of any third-party service providers to help deliver the service you have signed-up to receive, providers who are also bound by Data Protection regulations.

Every email you might receive from me via one of my chosen third-party providers will always contain the option to update your contact information should any of it change, which puts you in complete control of what information about you I or they have access to. Also. you will always have the option to remove your details by unsubscribing from the chosen service.

Other than in the examples referred to above, your contact details will never be shared with or disclosed to any third parties. And under no circumstances will they ever be transferred or sold to any third parties. At all times they will remain secure and only be used in accordance with the basis on which you initially submitted them.

If you have any questions about any aspect of this policy, email me directly and personally at Richard@RichardMoat.com

My Contact Policy ensures that you will only receive communications from me regarding anything deemed to be of value to you, understanding that you take a keen interest in the subjects of mental, physical, and emotional well-being.

My Transparent Pricing & Excellent Value Policy is a commitment to only making available what are believed to be fairly and appropriately priced products and services, ones that are designed to enhance your mental, physical, and emotional well-being.

My No ‘BS’, No Pester, No Hard-sell Policy means your in-box will not be bombarded with face-less emails attempting to persuade you to part with anything that matters to you. Everything you do receive up will be sent on the premise that you are discerning enough to know and feel if it is of interest and value to you.

My Changing Your Mind Policy embraces your statutory right under the Consumer Protection (Distance Selling) Regulations of 2000, which allows you to change your mind and be considered for a full or partial refund of any investment you have made in a product or service, within seven working days of purchasing, registering, or renewing as long as no downloading or recording of content has taken place; in the event of a refund request, you will be asked to confirm this in writing before any refund will be considered.
Notification of any desire to change your mind regarding anything you have invested in must be received in writing. This protects you by ensuring you can review any purchase and know that you have invested wisely, and protects me from anyone attempting to abuse the copyrighted nature of the purchased content, or endeavouring to get their hands on something without honouring what has been invested to make it available.

My First Class Service Policy ensures that, barring any unforeseen web-related technical errors, this website should always be operational. If for any reason the service is rendered unavailable, immediate, and appropriate action will be taken. Thank you, in advance, for your understanding when and if uncontrollable circumstances render the site unavailable for any reason – the aim is to always have it fully operational.

My Two-way Feedback Policy means that any feedback of any nature will, in the first instance, be handled by me personally, taken seriously, and assessed independently, fairly, and objectively on its own merits.

PRINCIPLES

Governance

These Operating Principles shall be governed by and construed under English law and you agree to submit to the non-exclusive jurisdiction of the English courts. These principles, together with terms and conditions that may be product- or service-specific, may be changed from time to time and further principles and terms and conditions may apply to any part of the site’s content.

Permission

The site is owned and operated by Amazing Grace Productions Ltd. No material, graphic or image from this website may be appropriated or modified in any manner, or reproduced, republished, uploaded, posted, transmitted, or distributed in any way, nor is any party permitted to establish links with or on this website without prior permission from Amazing Grace Productions Ltd.

Copyright

The copyright, database right, and all rights in the nature of copyright in all elements of the RichardMoat.com website, including but not limited to graphic works, other artistic works and literary works, and sound recordings, is owned by Amazing Grace Productions Ltd.

Responsibility

Because your mental, physical and emotional well-being are your responsibility, you must decide if what you learn and have access to through this site applies to you.

Opinion

All of the information and opinions contained in this site are provided as an allied point of view to that/those you may already adopt, follow, be trained in or hold, and are designed to increase your options, broaden your horizons, and empower you to make more informed choices. Ultimately, the decision as to which opinions you adopt and what information you rely on is up to you.

Scope of Practice

I am not a Medical Doctor (MD) or General Practitioner (GP) and therefore don’t enter into specific discussions regarding Western or traditional medicines, drugs, diagnosis, prognosis, treatments, or prescriptions; any such discussions regarding your personal circumstances in these areas are only appropriate between you and the prescribing, qualified, and relevant professional(s).

Information

This site and the available services provide both general and specific information, many of my opinions, and much of my research and the results achieved my clients, peers, students, and seminar attendees. This site and its related content is designed to provide helpful information. It is not a substitute for professional medical advice, care, diagnosis, or treatment, and is not designed to promote or endorse any particular medical practice, programme or agenda, or any medical tests, products, treatments or procedures. The site does not contain information that may be relevant to a particular medical or health condition.

If you have or suspect that you have a medical problem, you should contact your professional healthcare providers. You should not under any circumstances disregard any professional medical advice or delay in seeking such advice in reliance on any information provided via this site. Your reliance on any information accessed via this site is solely at your own risk. Information provided via this site has not been evaluated or approved by any government agency.

Liability

In the circumstances, no express or implied warranties are made as to the opinions or information contained in the site. I shall not be under any liability for the accuracy of the information contained therein nor for any mistakes or omissions and, to the extent permitted by law, shall be under no liability for any loss or damage (including indirect or consequential loss) sustained by you as a result of reliance on any information or opinions expressed. Although the testimonials, research, anecdotes and reports you may read here or have access to represent the experiences of my clients, peers, colleagues, and students, these are no indication or guarantee of future results.